Delivery Information

Getting your order to you quickly and safely is very important to us. Whether you are topping up supplies for the office or replacing an urgent cartridge at home, we aim to keep things simple and clear from checkout to arrival.

Below you will find everything you need to know about shipping costs, cut off times and when you can expect your parcel.

Delivery options

Tracked Delivery – £3.99

Every order is sent using a tracked service. This means you can follow your parcel on its journey and know when it is due to arrive. Tracking details are sent once your order leaves our warehouse.

Order cut off times

  • Place your order before 5pm, Monday to Friday, and we will send it out the very same day.
  • Orders placed after 5pm will move to the next working day for despatch.

When will my order arrive?

Most parcels arrive on the next working day after despatch. Here is how it works in practice.

  • Order before 5pm Monday, it is usually with you Tuesday.
  • Order before 5pm Tuesday, it is usually with you Wednesday.
  • Order before 5pm Wednesday, it is usually with you Thursday.

For the end of the week:

  • Orders placed between 5pm Thursday and 5pm Friday are sent on Friday and normally arrive on Monday.
  • Orders placed on Saturday or Sunday are sent on Monday and normally arrive on Tuesday.

What happens after I order?

As soon as your order is confirmed, our team picks and packs it as quickly as possible. Once collected by the courier, you will receive tracking information so you can check progress and plan for delivery.

Working days

Working days are Monday to Friday and do not include bank holidays. If your order falls near a public holiday, delivery may take a little longer. We always recommend ordering early if you need items for a specific date.

Need help with delivery?

If anything is unclear or you are waiting for tracking details, our customer service team is ready to help. Get in touch and we will check the status of your order for you.

We want your experience with us to be straightforward, fast and reliable from start to finish.